Privacy Policy
This Privacy Policy explains what data we collect, why we collect it, and your rights under applicable Quebec and Canadian privacy laws.
Effective date: April 9, 2026
Data We Collect
| Category | Details |
|---|---|
| Contact form | Name, email, phone, property type, message, language, preferred date/time, UTM fields, IP address, and user agent. |
| Dashboard account | Email, full name, and session data required for authentication. |
| Local preferences | Language preference (localStorage) and cookie consent choice. |
| Communications | SMS and email content/metadata related to requests and operations. |
How We Use Data
- Process inspection requests and respond to clients.
- Send confirmations and operational notifications.
- Secure user accounts and dashboard access.
- Improve service quality and prevent abuse.
Who We Share Data With
- Service providers for authentication and secure data storage.
- Communication providers for SMS notifications and transactional emails.
- Hosting and application infrastructure providers.
- Government or regulatory authorities when required by law.
Data Retention
We retain data only as long as needed for operational, contractual, and legal purposes, then delete or anonymize it.
Data Security
We use reasonable technical and organizational safeguards to protect personal information.
Your Rights
You may request access, correction, or deletion of your personal data, subject to legal and operational requirements.
Contact for Privacy Requests
Montreal Pro Inspection Inc.
(514) 677-9892